The short version.
- We collect what you send us through our contact form, plus basic analytics about site visits.
- We use it to respond to you, serve clients, and improve our site.
- We never sell your personal information.
- You can ask us to access, correct, or delete your data at any time.
01Who We Are
This Privacy Policy explains how Relecon, LLC ("Relecon," "we," "us," or "our"), a custom software development company based in Seminole, Florida, collects, uses, and protects information when you visit relecon.com (the "Site"), contact us, or otherwise interact with us online.
By using the Site, you acknowledge the practices described in this policy. If you do not agree with them, please do not use the Site or submit information to us.
Information you give us
When you fill out our contact form, email us, call us, or schedule a consultation, we may collect:
- Your first and last name
- Email address and phone number
- Company name
- The service you're interested in and the details you share about your project
- Any other information you choose to include in your message
Information collected automatically
When you browse the Site, we and our analytics provider may automatically collect certain technical information, such as your IP address, browser type, device type, operating system, referring website, pages viewed, time spent on pages, and approximate location (city or region) derived from your IP address.
We do not ask for, and ask that you not send us, sensitive personal information such as Social Security numbers, financial account numbers, or health information through the Site.
We use the information we collect to:
- Respond to your inquiries and provide the consultations, proposals, or information you request
- Manage our relationship with prospective and current clients
- Send occasional follow-up communications related to your inquiry or our services (you can opt out at any time)
- Understand how visitors use the Site so we can improve its content, performance, and usability
- Protect the Site against spam, fraud, abuse, and security threats
- Comply with legal obligations and enforce our Terms of Service
We do not sell your personal information, and we do not use information you submit through the Site to train artificial intelligence models.
04Cookies & Analytics
The Site uses Google Analytics 4, a web analytics service provided by Google LLC, which uses cookies and similar technologies to help us understand how visitors interact with the Site. The information collected is generally aggregated and is used to measure traffic and improve the Site.
| Technology | Purpose |
| Essential site functions | Basic features such as navigation and form spam protection. |
| Google Analytics (_ga, _ga_*) | Measures visits, page views, and engagement so we can improve the Site. |
You can control cookies through your browser settings, including blocking or deleting them. You can also prevent Google Analytics from using your data by installing the Google Analytics Opt-out Browser Add-on. To learn more, see how Google uses information from sites that use its services.
Some browsers send "Do Not Track" signals. Because there is no common industry standard for responding to these signals, the Site does not currently respond to them. Where required by applicable law, we honor recognized opt-out preference signals such as Global Privacy Control.
We share personal information only as described below:
- Service providers. Trusted vendors that help us operate our business, such as our customer relationship management platform (HubSpot), analytics provider (Google), website hosting, and email providers. They may use your information only to perform services on our behalf.
- Legal requirements. When we believe disclosure is required by law, subpoena, or court order, or is necessary to protect the rights, property, or safety of Relecon, our clients, or others.
- Business transfers. In connection with a merger, acquisition, financing, or sale of all or part of our business, your information may be transferred as part of that transaction.
- With your consent. In any other situation where you have directed or agreed to the sharing.
06Client Project Data
This policy covers information collected through the Site and our general business communications. When Relecon builds or supports software for a client, any data we access or process on that client's behalf is governed by our written agreement with that client, not by this Privacy Policy. If you are an end user of an application Relecon developed for one of our clients, please refer to that client's privacy policy.
07Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this policy, including responding to your inquiry, maintaining business records, resolving disputes, and meeting legal, accounting, or reporting requirements. When information is no longer needed, we delete it or de-identify it.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including encrypted (HTTPS) connections, access controls, and reputable service providers. No method of transmission over the internet or electronic storage is completely secure, however, so we cannot guarantee absolute security.
09Your Privacy Rights & Choices
Depending on where you live, you may have some or all of the following rights regarding your personal information:
- To know or access the personal information we hold about you
- To correct inaccurate information
- To request deletion of your information
- To opt out of marketing communications, targeted advertising, or the "sale" or "sharing" of personal information as those terms are defined under applicable law
- To not be discriminated against for exercising your privacy rights
Residents of states with comprehensive privacy laws, such as California, Colorado, Connecticut, Virginia, Texas, Oregon, and others, may have additional rights under those laws. To make a request, email info@relecon.com with the subject line "Privacy Request." We may need to verify your identity before responding, and you may use an authorized agent where the law allows. If we deny your request, you may appeal by replying to our response.
You can unsubscribe from our marketing emails at any time by using the unsubscribe link in the email or by contacting us.
10Children's Privacy
The Site is intended for businesses and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
11Third-Party Links
The Site may link to third-party websites and services, including our social media pages on LinkedIn, Facebook, and Instagram. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
12Visitors Outside the U.S.
Relecon is based in the United States, and the Site is intended for visitors in the United States. If you access the Site from another country, your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
13Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. If we make material changes, we may also provide additional notice. Your continued use of the Site after an update means you accept the revised policy.
If you have questions about this Privacy Policy or how we handle your information, please contact us: